Backlog of Emails

Incident Report for Enjin

Resolved

This incident has been resolved.

Posted Aug 17, 2019 - 12:10 UTC

Monitoring

We have deployed a fix and are continuing to monitor the fix.

The email queue backlog has now subsided and everything is back to being operational.

Posted Aug 17, 2019 - 11:52 UTC

Identified

We have identified where the issue is originating from and have temporarily disabled emails sent from that feature whilst we continue to work on a fix. Our email backlog is beginning to recover quickly.

Posted Aug 17, 2019 - 11:17 UTC

Update

We are continuing to investigate this issue.

Posted Aug 17, 2019 - 11:13 UTC

Investigating

We are currently experiencing a backlog of emails pertaining to the Enjin Network. It may take slightly longer than usual to receive an email.

Posted Aug 17, 2019 - 11:12 UTC