Enjin Status

All Systems Operational

Platform Operational

Mainnet Website Operational

Mainnet API Operational

Kovan Testnet Website Operational

Kovan Testnet API Operational

JumpNet Website Operational

JumpNet API Operational

Wallet Operational

Enjin Wallet Operational

Exchange Operational

Explorer Operational

Ethereum Mainnet Explorer Operational

Ethereum JumpNet Explorer Operational

Ethereum Kovan Testnet Explorer Operational

Ethereum Ropsten Testnet Explorer Operational

Ethereum Görli Testnet Explorer Operational

Mainnet API Operational

JumpNet API Operational

Kovan Testnet API Operational

Ropsten Testnet API Operational

Görli Testnet API Operational

Beam Operational

Enjin Beam Operational

Network Operational

Website Operational

API Operational

Support Operational

Support Ticketing Operational

Knowledge Base Operational

Other Services Operational

Authentication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2021

No incidents reported today.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

Enjin customers not receiving our replies through our support ticketing system

Resolved - This incident has been resolved.
Sep 7, 09:20 UTC

Update - We have put in temporary resolutions and we are working to clear the backlog.
Thank you for staying patient with us.
Aug 23, 13:15 UTC

Identified - We're still awaiting an update from our support ticketing provider. In the interim, if you require urgent assistance, please send us an email to support@enjin.io. We apologise for any inconvenience.
Aug 20, 18:44 UTC

Investigating - We have been informed that our support ticketing provider is currently experiencing an issue wherein our email responses are not sending to our customers. We ask that you please stay patient whilst our support ticket provider resolves the issue.

In the event that you do not receive a response from our support team within the next business day, please send us a follow-up email as it may have been missed due to this incident. Thank you in advance.
Aug 19, 17:16 UTC

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.