We have restored connectivity to the impacted zone and are confident that all services are now back to being fully operational.
Posted Oct 30, 2020 - 20:26 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 30, 2020 - 19:57 UTC
Monitoring
We have deployed a fix to take the offending zone out of rotation and are continuing to monitor to ensure no further errors are being reported. We continue to await a formal resolution by our service provider.
Posted Oct 30, 2020 - 19:56 UTC
Identified
We are seeing elevated reports of errors as a result of an outage with one of our service providers. We continue to monitor the situation and work closely with our service providers to ensure a rapid resolution. In the meantime, you may experience intermittent connectivity.
Posted Oct 30, 2020 - 19:46 UTC
This incident affected: Beam (Ethereum Mainnet), Platform (Ethereum Mainnet, Ethereum Görli Testnet), Wallet (Enjin Wallet), and Explorer (Ethereum Mainnet, Ethereum Görli Testnet).